Archive for October 2012

Using Social Media to Enhance Employability

I’m really excited as tomorrow I’m going to be spending the morning with students at Exeter University, talking about Social Media and how it can help their job prospects. We all know its a tough world out there right now and getting a job is a lot harder than when I left the same University,…

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Carpe Diem

A couple of months ago I moved house with my fiancé. Part of the ‘the deal‘ was that I had to clear out a load of old rubbish I’d been hoarding for many years, including items like school reports & projects, old clothes and bits of memorabilia that I’d kept along the years. I drew…

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The Secret to Great Customer Service

Be where your customers are… Mind-blowing isn’t it. I hope I didn’t set your expectations too high with that title! 🙂 When I’m discussing social media communications with clients, one of the concerns they often have is that their customers may not be active in these spaces. It’s a valid point and one that is…

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