Posts Tagged ‘relationships’

Honesty is the best policy, Transparency is the key

Yesterday I was lucky enough to watch a presentation from a client and friend of Optix who has taken his business from a couple of million turnover to 30+ in just 6-7 years. Oh and the best bit – he only has around 40 staff. He talked about his meteoric growth and the lessons they…

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Seek First to Understand, Then to be Understood

A week or so ago Scott Stratten (unmarketing) posted the following on Twitter: “If you believe business is built on relationships, make building them your business” BAM – How to sum up everything I think about business in one 140 char sentence – Thanks Scott 🙂 This was also timely as I’ve recently been reading…

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My philosophy of how I treat my clients

We’re all in business because of our clients – if it wasn’t for them we’d have no orders and therefore no business. Client interaction has always fascinated me, its something I’ve studied since I started my web design & online marketing business over 10 years ago. Originally there were three directors at Optix. We formed…

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Time for Reflection

As a small business owner it’s all to easy to get completely consumed by your business. I didn’t take a single holiday for at least the first five years, I worked through weekends and spent every hour I could in the office during the week just to keep things going. It’s what you do when…

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Social Media in Business

Even by the internet’s rapid standards, the rise of Social Media sites such as Twitter, Facebook and Stumbeupon has been nothing short of meteoric. With hundreds of millions of people worldwide using social networks regularly (Facebook now has 200 million active users) and their popularity continuing to grow on a daily basis, they represent a…

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Interview with Banksy and James

This post was done last year for our ninth birthday at Optix. As we turn ten next Monday I thought I’d revisit the interview for those that missed it. Interview with James Dawkins and Alastair Banks of Optix Solutions: It’s hard to believe that Alastair and James were merely 20 years old when they joined…

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Start by Selling Yourself

Well once again I find myself apologising for the time taken to write this post – At least I’m now settled in my new pad and have a computer at home so no excuses anymore 🙂 If you’re starting a business then I’m sure that like me, you’ll probably be selling something – either a…

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Building Relationships with Suppliers

Howdy folks, another post and this time I want to deal with suppliers. Much is written about building relationships with clients and customers but in my opinion not enough is said about the importance of relationships with suppliers. This surprises me because more often than not, your suppliers are propping up your business with their…

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